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PRIVACY & COOKIES

Intelligent Reach takes your privacy seriously. This policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the web site when changes have been made.

 

Privacy Policy

 

THE INFORMATION WE COLLECT

Information is collected from you when you register with us, or when you contribute to or use some of the features on the site. The information we collect is clearly set out on the web page on which we collect it.

 

WHY WE COLLECT IT

We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally. Depending upon your selections for our data protection questions we may arrange for you to be sent information about related products and services from us and carefully selected third parties (see section 4). You may update the answers to your questions at any time.

 

WHO WE DISCLOSE IT TO

We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent. If you give your consent, we will pass your contact details to third parties who may then occasionally send communications to you to provide information, offers and services that may be of interest to you. In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body. We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you.

 

DATA PROTECTION

Intelligent Reach is registered with the Information Commissioner in the UK as a “data controller” in accordance with the provisions of the Data Protection Act 1998. Further details of the registration are available at www.dpr.gov.uk.

 

SECURITY

Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

 

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. Instructions about how to do this are available by contacting us through the Contact page on this website.

 

QUESTIONS?

If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact us. We will endeavour to respond to you promptly.

 

VISITORS TO THE INTELLIGENT REACH CUSTOMERS WEBSITES

The tracking that we place on our customers websites is used to understand yours and other users use of their services as well as interest in certain products. We do not capture any information which identifies any user personally, we only capture usage information which is saved against a randomized user ID.

Cookies 

 

WHAT ARE COOKIES?

Cookies are tiny text files stored on your computer when you visit certain web pages. They enable your browser settings to be saved when you return to a given site.

 

WHY COOKIES ARE GOOD FOR YOU, THE USER

Many of us want personalised website experiences, we want our browser to remember our password and other login details to save us time. All of these functions can’t happen without cookies. We also all expect a great experience from the websites we use and without cookies the website operator will not have the analytics information to improve your experience.

 

WHAT COOKIES ARE IN PLACE ON THIS WEBSITE

The intelligent reach website uses the following cookies IST Track – this is our main marketing software tag which collates non personal information on what you are looking at on the website for analytics purposes.

 

OUR IST TRACKING AND COOKIES

The Intelligent Reach marketing platform uses a single internal cookie to track and manage our merchant’s users, allowing our merchants to then offer you personalised and enhanced user experiences. We never capture any personal information about you. This cookie is called ISTTrack.

 

3RD PARTY COOKIES DELIVERED BY OUR CONTAINER

Our tracking is facilitated by, what is known as a container tag, allowing us to deliver other carefully selected 3rd party cookies, which are needed to provide this personalised and enhanced user experience. Again these cookies will not capture any personalised information. For details of the cookies that we serve please click here  

 

 

Managing Cookies

 

Managing General Cookies If cookies aren’t enabled on your computer, it will mean that your shopping experience on our customer’s websites will be limited to browsing and researching; you won’t be able to add products to your basket and buy them.

 

TO ENABLE COOKIES

If you’re not sure of the type and version of web browser you use to access the Internet: For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option.

 

HOW TO CHECK IF COOKIES ARE ENABLED FOR PCs

 

Google Chrome

1. Click on ‘Tools’ at the top of your browser window and select Options

2. Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button

3. Now select ‘Allow local data to be set’

 

Microsoft Internet Explorer 6.0, 7.0, 8.0

1. Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab

2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser

3. Settings above Medium will disable cookies

 

Mozilla Firefox

1. Click on ‘Tools’ at the top of your browser window and select Options

2. Then select the Privacy icon

3. Click on Cookies, then select ‘allow sites to set cookies’

 

Safari

1. Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option

2. Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’

3. Click ‘Save’

 

HOW TO CHECK IF COOKIES ARE ENABLED FOR MACs  

 

Microsoft Internet Explorer 5.0 on OSX

1. Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options

2. Scroll down until you see ‘Cookies’ under Receiving Files

3. Select the ‘Never Ask’ option

 

Safari on OSX

1. Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option

2. Click on ‘Security’ then ‘Accept cookies’

3. Select the ‘Only from site you navigate to’

 

Mozilla and Netscape on OSX

1. Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option

2. Scroll down until you see cookies under ‘Privacy & Security’

3. Select ‘Enable cookies for the originating web site only’

 

Opera

1. Click on ‘Menu’ at the top of your browser window and select ‘Settings’

2. Then select ‘Preferences’, select the ‘Advanced’ tab

3. Then select ‘Accept cookies’ option

 

All other browsers

Please consult your documentation or online help files.

 

 

FURTHER INFORMATION ABOUT COOKIES

If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org 

If you’d like to opt out of cookies, please go to the Network Advertising Initiative website. Please note that we’re not responsible for the content of external websites.

 

MANAGING THE INTELLIGENT REACH WEBSITE COOKIE

 

Cookie

Type

Duration

Description

_icl_current_language

Wordpress

1 Day

Wordpress Translations

_icl_visitor_lang

Wordpress

3 Days

Wordpress Translations

_utma

Analytics

1 Minute

Google Analytics

_utmb

Analytics

30 Minutes

Google Analytics

_utmc

Analytics

Session

Google Analytics

_utmz

Analytics

180 Days

Google Analytics

 

You can clear the Intelligent Reach cookie at any point by clicking here.

 

MANAGING THE IST-TRACK COOKIE

You can opt out of the IST-Track cookie at any point by clicking here.

You will still have an IST-track cookie on your computer, but to us, it will look like a "Keep Out" sign -- it will tell us not to write a new cookie on your computer. Your opt-out will be effective for the entire life of your browser on your hard drive or until you delete the cookie file on your hard drive.

If you have blocked all cookies or opted out, we won't be able to recognize your computer from one visit to the next. Therefore, you may notice the same ad multiple times or receive more ads that are not of interest to you. Please note that blocking and/or opting out of cookies, does not stop advertisements from being served to your computer, rather, it prevents data from being associated with your browser.

Unlike cookie usage on the Internet, some private network operators or services that you subscribe to may use proprietary technology that does not allow third party advertisers the ability to set cookies, opt-out or otherwise.

If you are a user of, or subscriber to, a private network (i.e., a network not directly connected to the Internet such as a subscription-based service) you should review your service provider's terms and conditions for use of the network and their privacy policy.

The current version of the P3P specification (version 1.0), IST has one compact policy for both our opt-out cookie and our active (and persistent) cookie. This compact policy discloses what type of data could be associated with our active cookie. While the opt-out cookie has the same compact policy, we want you to be assured that our opt-out cookie does not have the associated data with it.

 

Contact Us

Address:

UK: Intelligent Reach, Carlyle House, 235-237, Vauxhall Bridge Road, London, UK, SW1V 1EJ

Australia: 1st Floor, 147 Church Street, Brighton Victoria, 3186 Australia

Call Us:
UK: 0800 876 0414

Australia: 1300 662 556

Email Us:
[email protected]